Boyes Turner

Jackie

2 months ago

We instructed Boyes Turner LLP in connection with our late father’s intestate estate, as they came highly recommended by Hooper’s International Genealogists. Initially we were advised by Hooper’s, that the procedure for a straightforward uncomplicated case such as ours would take approximately 9 months. That said we mentally allowed for a year. In effect it was all of 2 years before it was finally settled and that after copious inexplicable delays of one sort and another. We were dealing with a solicitor who only worked three days a week, who was frequently on leave without any cover except in an emergency, always at a time when immediate action was called for - thus causing further delays. And who was very slow on occasions in answering correspondence. We got the general impression that every possible delaying excuse was being employed after the property was sold and the monies paid into their account. As in, never mentioned prior, asking if we would like to place an advertisement in the London Gazette that anyone claiming to be owed money by the deceased come forward - this would run for a period of 2 months and one day. Why wasn’t this done months before? We were initially advised by Hooper’s that an insurance policy had been put in place to cover us in the unlikely event that a hitherto unknown claimant might appear, but had not been advised that this only applied for the duration of the legal proceedings. And that therefore, we were not covered. A clear case of not what was said, but what was not. So why after close on three months after the sale of the property which was tantamount to finalizing the entire proceedings, were we advised of the advisability of taking out a policy against the sudden appearance of any missing beneficiary? No doubt the pursuit of such action would have resulted in a further delay in final settlement! Finally and most painfully, settlement was made. Shortly afterwards we realized that no interest on either the contents of the deceased’s bank account or the property sale - for the 3 months - had been included! On querying this and after further chasing, the due interest was duly paid. No explanation was offered as to this omission despite our requesting one which in effect has been completely ignored. Had we not picked this up there is little doubt in our minds that this would never have been paid. Would we recommend this company - no way! Instead our recommendation should you choose to avail yourselves of it would be to go to your local solicitor and seek advice ensuring that the procedure be fully explained to you in its entirety before you take any further action Posted on the behalf of Colin

JIMMY KEBE

11 months ago

I would highly recommend Lauren Ainsley from Boyes Turner LLP. She assisted me with a property deal recently, and was an absolute pleasure to work with. Extremely professional, knowledgeable and friendly! Always updating me and chasing up to ensure deadlines are met. She went the extra mile to make sure the deal was waterproof. I look forward to working with her again soon.

Louis Taupin

8 months ago

We used Boyes Turner LLP for the second time, for both a sale and a purchase, and were very pleased with the service from start to finish. Stella Perry and Caitlin Treacy were both very helpful and diligent, keeping us updated throughout the process, despite having to deal with difficult other parties in the chain. It took a long time but they both stayed on top of things and we couldn't be happier with the result!

Shuyu Wang

a year ago

I had brilliant experience with buying and selling my property with Boyes and Turner. I never had to chase anything during the whole process and well informed by relevant people. Caitlin is super efficient and very responsive during the whole process. We were informed with everything immediately by Caitlin and problems mostly got resolved on same date which is exceptional!! I am looking forward to work with Boyes and turner and Caitlin again in the future!

Priya Patel

4 years ago

Super friendly and very helpful. We were dealing with Emma throughout the sale of our flat and purchase of our house. She was fabulous with communication, all her checks and documentation were thorough and at no point in the process did we feel stressed or anxious. Even our developer was impressed with her work. We were in our new home within 10 weeks, the 10 weeks was also over Christmas and New Years. I would highly recommend. We'd also used Boyes Turner a few years ago for the purchase of our flat, the service was professional and thorough at that time as well.