Birchall Blackburn

Mitchell Williams

4 months ago

Avoid, avoid, avoid. The people we’re buying a house from are using Birchall Blackburn and they have been worst solicitors I’ve ever had the displeasure of dealing with. We had the offer accepted on the house one week after we accepted an offer on ours, yet our house sale has been ready to complete for over a month while the purchase involving Birchall Blackburn is still nowhere near completing due to their abysmal service. They have routinely taken over a month to respond to enquiries and when they do respond they are usually missing answers to some of them. It has also proven impossible to get any updates from them while waiting for these responses, our solicitor, the estate agents and the sellers have all tried to contact them multiple times and have not heard anything back.

Cameron Jones

4 months ago

We had a good experience with Birchall Blackburn. Ryk was responsive and answered all our requests in a timely manner. The portal they used was also very helpful, making it easy to track progress. We completed our first house purchase in just over three months. Overall, we were happy with the service!

Beth Hudgell

5 months ago

AVOID!!! I was recommended Birchall by my mortgage broker and I would avoid both of them! Im a first time buyer who has been taken advantage of, a simple chain free, first buyer purchase took 4 months. Good luck if you want a response via email or phone call. I dealt with Karen and she loves a holiday with no communication before she goes away the week before my completion. I called the office and they advised that nobody would be covering her workload and I'm to wait two weeks. Useless and will never use them again or recommend!

Mike B

4 months ago

Avoid at all costs. Train to become a solicitor and do your house move on your own. We're first-time buyers in a chain-free purchase and we're nearly 6-months in without a completion date - it's taking them weeks to respond and they haven't even ordered all the necessary files. Horrific service with a huge lack in communication and competency. Disgraceful service.

Arzu Tabassam

5 months ago

The WORST ever. Would never recommend them to anybody. 8 months in and still no completion. Sherylin has decided to go holiday and said somebody else will handle of completion and now the new lady said there is missing documents and is asking for them again which have already been sent out to them a few months ago so we now have to get a new completion date. A total waste of time and money. Never answer calls or emails and will get back to you after weeks only